How Can We Help You?

Quick Answer: Download the app, sign in with Phone/Apple/Google/Facebook, complete your profile, take the Emotional DNA Test, and start browsing matches.

Creating an account on Lovster is very simple. To get started, follow these steps:

1. Download the app from the Play Store or Apple Store.
2. Choose your preferred sign-in method: Phone Number, Apple ID, Google Account, or Facebook.
3. Fill in all required details, such as your photos, personal information, interests, and a catchy bio, to make your profile appealing.
4. Answer the Emotional DNA Test to unlock the layers of your emotional landscape.
5. Choose to read your personal DNA report or start browsing profiles directly.
6. Scroll through the profiles displayed with compatibility percentages.

Uploading photos to your account is easy. Just follow these steps:

1. Go to your Profile.
2. Tap on Profile Completion Percentage, then select Add Pictures.
3. Tap the edit icon next to your profile picture.
4. Select a photo from your gallery or take a new one instantly.

Smart Photo automatically rearranges your profile pictures from the most to the least popular, enhancing your profile’s overall appeal and visibility.

To edit your notification preferences, follow these steps:

• Go to the Settings page.
• Select Push Notifications Settings.
• Customize the types of notifications you wish to receive.
• Alternatively, open your phone settings to manage sound and display modes for notifications.

Quick Answer: Yes, but only with a Premium plan. Use the Invisible Mode feature in Settings.

If you wish to hide your location from other users, follow these steps:

• Open the Lovster app.
• Go to Settings.
• Upgrade to the Premium Plan.
• Activate the Invisible Mode feature.

Yes. Lovster Premium users can use the Invisible Mode to control who can view their profile and location.

Profile verification usually takes only a few seconds. However, if the selfie you submit does not clearly match your profile picture, the process may take a few minutes longer.

Lovster maintains a respectful and authentic environment. Please ensure your photos follow these guidelines:

• Use real, recent photos that represent you accurately.
• Avoid nudity, violence, or offensive gestures.
• Ensure proper lighting and clarity for better visibility.

Following these rules keeps Lovster safe and enjoyable for all users.

To create an attractive and genuine profile, try the following:

• Write a creative and authentic bio that represents your personality.
• Upload high-quality, flattering pictures that highlight your character.
• Include your interests and hobbies to increase connection opportunities.

Remember, authenticity is more attractive than perfection.

Quick Answer: Both users must Like each other to match. After matching, you can chat and view Compatibility Reports (Premium feature).

For a match to occur, both you and the profile you’re interested in must Like each other. Once matched, you can immediately start a conversation.

Premium users gain full access to each other’s Compatibility Reports, offering deeper insights into emotional alignment.

Quick Answer: The percentage is your Compatibility Score, calculated from both users' Emotional DNA Test results. It shows how closely your emotional patterns and personality traits align.

The percentage you see represents your Compatibility Score with another user. This value, calculated from both users’ Emotional DNA Test results, helps indicate how closely your emotional patterns and personality traits align.

You can unmatch a profile in two ways:

• Go to the Matches page.
• Select the profile you want to unmatch.
• Tap the three dots in the top-right corner.
• Choose Unmatch.
• Alternatively, swipe left on the profile and tap Unmatch.

Yes. You can adjust your match preferences on Lovster, including age range, distance, and gender filters, to personalize your experience.

Once you’ve matched, start a conversation with a friendly greeting, a creative line, or even a GIF. Want to stand out before matching? Send a Spark to show interest!

After matching, simply tap on the match’s profile from your Matches list to open a chat window and begin messaging.

Yes, you can use the Backpedal feature to undo your last Like. If you accidentally liked a profile, scroll down in the suggestions field to return to the previous profile. From there, you can choose to pass or like again. This option is only available before a match occurs.

Lovster encourages respectful communication. The following content is strictly prohibited in messages:

• Offensive Language or Hate Speech: Avoid discriminatory, racist, sexist, or hateful remarks.
• Sexually Explicit or Suggestive Content: Do not send explicit photos, messages, or unwanted advances.
• Harassment or Bullying: Do not repeatedly message someone who has expressed disinterest.
• Threats or Violence: Avoid any intimidating or violent language.
• Illegal or Harmful Content: Do not promote illegal activities or harm.
• Spam or Promotional Content: Refrain from sending unsolicited links, advertisements, or promotions.

Violating these rules may result in suspension or permanent account removal. Always communicate with kindness and respect.

Quick Answer: Go to Profile → Settings → Delete Account. You can choose temporary deactivation or permanent deletion.

If you’ve met someone or simply want a break from online dating, you have two options:

Temporary Deactivation: You can temporarily deactivate your account to take a break. Your profile will be hidden until reactivation.

Permanent Deletion: To permanently delete your account, follow these steps:

• Open the Lovster app.
• Tap your profile picture in the upper-left corner.
• Go to Settings.
• Scroll down and select Delete Account.
• On the Take a Break page, tap Delete Account again.
• Select your reason for deletion.
• Tap Delete once more, then Confirm.

Once confirmed, your account and data will be permanently erased.

If a user behaves rudely, inappropriately, or offensively, report their profile using these steps:

• Open the user’s profile.
• Scroll to the Get to Know Them section.
• Select Report User under their bio.
• Provide additional details when prompted.

Reports help us maintain a safe and welcoming Lovster community.