This privacy statement was last revised on December 2023.
Welcome to Lovster’s Privacy Policy, and thank you for taking the time to read it. Know that we care about your privacy and that we strive to keep it secure so that you enjoy the full Lovster experience.
The present privacy policy applies to websites, applications, and other services operated by Lovster through a mobile device, mobile application or computer (“Services”).
It informs you about the collection, storage, protection, and use of your information as well as about how and with whom we share this information if necessary.
By accessing and using Lovster's services, you acknowledge that you have read and accepted the provisions and practices set out in the present privacy policy and in Lovster’s Terms and Conditions of Use and Cookie Policy.
Who are we?
The entities responsible for your information under the present privacy policy are: ZSZ Technology Limited, its subsidiaries and corporate affiliates (“us”, “our”, “we”, or “Lovster”).
These entities act as data controllers of the information collected and processed through our services.
Headquarters: 201 Cayan Tower, Al Barsha Heights, Teacom, P.O.Box: 214930 DUBAI - United Arab Emirates.
Collection of your information
Information you provide us
When you register for an account or use our services, you allow us to receive and collect information about you that can identify you as an individual.
You may provide us with your name, contact information, gender, date of birth, interests, photos, videos, and Emotional DNA answers to generate compatibility reports.
If an activity involves payment, we collect your payment details.
We may also collect survey responses, feedback, or event participation information.
When you contact us, we may collect your correspondence for quality assurance and support.
Some information, such as sexual orientation, may be considered sensitive and is only used to provide services.
If you use the 'Call My Mom' feature in astrology mode, we access your contact list only to facilitate the requested call.
Information we receive from others
- Other Lovster users who may provide information about you.
- Third-party services used for login (e.g., Facebook, Google, Apple).
- Partners that publish Lovster ads.
- Publicly available sources.
Information we collect automatically
We collect device, software, and usage data such as IP address, device type, activity logs, number of messages, and interaction timestamps.
This data helps us improve services, prevent fraud, and tailor user experiences.
Information collected with your consent
We may collect your precise geolocation, photos, or videos if you grant permission.
You can withdraw consent at any time, but some features may stop working.
Cookies and similar technologies
A cookie is a small file that helps us recognize your device. We and our partners use cookies and similar technologies (web beacons, pixels, etc.) for identification and personalization.
See our Cookie Policy for more details.
Linking Other Accounts To Lovster
You may log in to Lovster using third-party accounts such as Facebook, Google, or Apple.
We only receive limited data (name, email) as permitted by those third parties.
You may withdraw this permission anytime, but existing imported data will remain unless you delete your Lovster account.
Use of collected information
We use your information to administer your account, provide customer support, process payments, prevent fraud, comply with legal obligations, and improve our services.
Your data may also be used for research, personalized content, and marketing communications.
Disclosure of information
With other users
Your public profile, photos, and compatibility score may be visible to other users.
Be cautious with shared information; Lovster cannot control screenshots or external sharing.
With service providers and partners
We work with providers handling hosting, security, payments, marketing, analytics, and customer service under confidentiality agreements.
Corporate transfers
In case of mergers, sales, or reorganizations, your data may be transferred.
Legal requirements
We may disclose data to authorities when required by law or to protect legal rights and users’ safety.
Cross-border transfers
Data may be processed in different jurisdictions under protective agreements.
Security
We implement security measures to protect your data, but no system is 100% secure.
In case of a breach, Lovster may suspend or delete your account to ensure protection.
Your rights
- Right to be informed
- Right of access, rectification, and deletion
- Right to object and restrict processing
- Right to data portability
- Device permissions control
- Right to delete your account
- Right to uninstall and stop data collection
Requests may require identity verification and are subject to legal limits.
Data storage and deletion
We retain personal information as long as necessary to fulfill its purpose within legal limits.
After account deletion, data is retained for up to 3 months before deletion.
Inactive accounts for 2 years are deleted or anonymized unless required by law or for safety.
Age restrictions
You must be 18 or older to use our services. We do not knowingly collect information from minors.
If a minor account is found, it will be deleted and its email/IP retained to prevent re-creation.
Changes to this policy
If we make material changes, we will notify you via email or in-app notifications before they take effect.
Contact
- Email: Contact@Lovster.net
- Phone: +21628164796
- Address: 201 Cayan Tower, Al Barsha Heights, Teacom, P.O.Box: 214930 DUBAI - UAE
© 2023 ZSZ Technology Limited. All Rights Reserved.
Contact
- Email: Contact@Lovster.net
- Phone: +21628164796
- Address: 201 Cayan Tower, Al Barsha Heights, Teacom, P.O.Box: 214930 DUBAI - UAE
© 2023 ZSZ Technology Limited. All Rights Reserved.